Privacy Policy
Launch draft · Last updated 22 August 2026
This draft explains how Ask Howard handles information when you use its classified-listing analysis service. It must be completed with the legal details above before public launch.
Information we process
We process account information such as your email and authentication identifiers; Search inputs such as descriptions, locations, budgets, preferences, and uploaded reference images or documents; and the classified-listing data analyzed for your Searches. We also process subscription, purchase, credit-ledger, usage, and technical log information needed to operate and secure the service.
Stripe processes payment-card details directly. Ask Howard does not store full card numbers.
How we use information
We use information to create and secure accounts, run Searches, analyze and present listings, manage Howard Credits and subscriptions, provide support, prevent abuse, diagnose failures, and maintain the service. Search content, listing information, and relevant uploaded references may be processed by AI services to assess matches and estimate value.
Service providers
Ask Howard currently relies on Supabase for accounts, database, and file storage; Stripe for payments and subscriptions; Anthropic for AI processing; Apify for retrieving supported marketplace listings; Make for workflow triggering; and Vercel for hosting and technical logs. These providers process information as needed to provide their services under their own applicable terms and privacy documentation, and processing may occur outside your country.
Sharing and third parties
We do not sell your personal information. We share information with the providers above, when you ask us to, when needed to protect the service or its users, or when required by law. Ask Howard is independent from classified marketplaces. If you open or contact a listing, that third party's privacy practices apply.
Retention and security
Account, Search, result, billing, and credit records are retained for as long as reasonably needed to operate the service, meet accounting or legal obligations, resolve disputes, and protect against abuse. Specific retention periods have not yet been finalized. We use reasonable access controls and safeguards, but no online service can guarantee absolute security.
Your choices and rights
You may request access to, correction of, or deletion of your personal information, subject to legal and accounting retention requirements. Depending on where you live, you may have additional rights concerning restriction, objection, portability, or a complaint to a supervisory authority. Deletion involving retained billing or credit records may require a manual support process.
Changes
We may update this policy as the product, providers, or legal requirements change. Material updates should be communicated through the service or another appropriate channel.