Terms of Service

Launch draft · Last updated 22 August 2026

[LEGAL DETAILS TO COMPLETE BEFORE LAUNCH]: legal operator name and address, support and legal notices email, governing law and venue, consumer cancellation/refund terms, tax disclosures, and final liability framework.

These draft Terms govern use of Ask Howard. They must be reviewed and completed with the legal and business details above before public launch.

1. The service

Ask Howard searches supported classified listings and uses automated analysis to identify potentially relevant or interesting results. V1 provides manual Searches, Load More, and Refresh. It does not provide passive automatic monitoring.

2. Accounts

You are responsible for accurate account information, keeping your credentials secure, and activity under your account. Contact Support promptly if you believe your account has been compromised.

3. Subscriptions

Paid plans provide a monthly Howard Credit allowance. Monthly subscriptions are billed monthly; annual subscriptions are billed yearly but credits are granted in monthly cycles. Upgrades take effect immediately with applicable proration. Downgrades and cancellations take effect at the next renewal or end of the current paid period, as shown before confirmation.

4. Howard Credits

Credits are service-use units, not money, and cannot be transferred between users. Welcome Credits are granted once and expire 30 days after account creation. Subscription credits may roll over for one additional monthly cycle and then expire. Expiring credits are used before non-expiring purchased credits.

5. Top-ups and payments

Free and paid users may buy top-up credits. Purchased credits do not expire. Stripe processes payments and its checkout terms also apply. Prices and included credits are displayed before purchase. Refund, withdrawal, tax, and invoice requirements must be finalized for the legal operator and applicable customer locations before launch.

6. Estimates and your responsibility

Howard's scores, match assessments, and value ranges are automated estimates based on listing information. They are not appraisals, authentication services, investment advice, or guarantees of condition, value, availability, resale price, or profit. You are responsible for inspecting an item, verifying the seller and listing, and deciding whether to transact.

7. Acceptable use

Do not misuse the service, attempt unauthorized access, interfere with its operation, evade usage limits, scrape or resell the service itself, upload unlawful or harmful material, infringe third-party rights, or use Howard in violation of marketplace rules or applicable law.

8. Availability

Searches depend on third-party marketplaces and providers. We do not guarantee uninterrupted availability, complete marketplace coverage, or that every eligible listing will be found. We may maintain, change, suspend, or discontinue features when reasonably necessary.

9. Third-party independence

Ask Howard is independent and is not affiliated with or endorsed by Leboncoin or other classified platforms. Marketplace listings, sellers, transactions, and external links are controlled by third parties and subject to their own terms. We are not a party to transactions between users and sellers.

10. Intellectual property

Ask Howard and its software, design, and original content are protected by applicable intellectual-property laws. You retain rights in material you submit and grant us the limited permission needed to host and process it to operate the service. Third-party listing content remains subject to its owners' rights.

11. Disclaimers and liability

To the extent permitted by law, the service is provided without guarantees beyond those expressly stated. Final warranty exclusions, liability limits, consumer-law disclosures, dispute process, and governing law must be completed before launch. Nothing in these Terms excludes rights or liabilities that cannot lawfully be excluded.

12. Changes and contact

We may update these Terms as the service changes. Material changes should be communicated appropriately. Questions can be sent through the Support page.